Jennifer Shuldiner is a Scientist at Women’s College Hospital and an Associate Professor at the Institute of Health Policy, Management and Evaluation at the University of Toronto. She also holds an AMS Healthcare Fellowship in Compassion and Artificial Intelligence and Digital Health. Her research program is centered on strengthening primary care and advancing health system transformation through rigorous evaluation, thoughtful design, and real-time learning. She integrates human-centered design, behavioral science, implementation science, and mixed methods to design, implement, and evaluate programs that improve patient and provider experiences and outcomes. Jennifer is passionate about co-producing research with patients, providers, and policymakers to develop innovations that are both effective and sustainable. She has collaborated widely across health system and community partners, guiding the design, delivery, and evaluation of innovations that improve how primary care and health services are organized and delivered.

Nadine Hare is a medical design anthropologist whose work focuses on embedding ethnographic methods and decolonial thinking within human-centred design processes. She serves as an Innovation Fellow at Women’s College Hospital (WCH) and as Adjunct faculty at OCAD University and the University of Toronto. Nadine is also the co-founder of co-being design—a design mentoring firm. Previously VP of Design Anthropology at FSI; Head of Insights at Idea Couture.

Tieni Meninato is a seasoned strategist, designer, and design mentor. She integrates her background in graphic design, service design and strategic foresight to work on projects where design intersects with social change. She is the co-founder at co-being design, helping teams embed design and participatory research in their work. She is the design coordinator of the Pluriversal Futures Lab at Cornell U and serves as an Innovation Fellow at WCH. Previously VP of Innovation and Foresight at FSI and co-founder of Wake Insights Brazil.

Jawairia Mohammed is a Research Coordinator at the Women’s College Hospital Institute for Health System Solutions and Virtual Care. She oversees the MOA Project as well as various primary care research initiatives, including the implementation and evaluation of electronic communication strategies and nurse prescribing practices. She holds both an Honours Bachelor of Science (HBSc) in Population Health and a Master of Public Health (MPH) in Social and Behavioural Health Sciences from the University of Toronto. Her work advances evidence-based innovations in health systems and primary care research, focusing on improving access, equity, and policy standards to strengthen patient care in Canada.

Amber Khan is a Research Assistant at the Women’s College Hospital Institute for Health System Solutions and Virtual Care (WIHV), where she supports the MOA research initiative. Drawing on her experience working across public health sectors and holding an MPH from the Dalla Lana School of Public Health, she brings a strong understanding of system-level health issues and their effects on frontline providers and patients. Amber is passionate about amplifying the voices of primary care staff and working with them to develop practical solutions to improve patient care.

Apira Ragunathan works as a Research Coordinator at WIHV and co-chairs the WIHV Equity Committee. She has contributed to the MOA project and is presently engaged in the evaluation of virtual care initiatives. Holding a Master’s degree in Public Health from the Dalla Lana School of Public Health, Apira’s professional interests center on health equity, program evaluation, and implementation science.

Noah Ivers is a family physician at Women’s College Hospital Academic Family Health Team, and also leads a research program in implementation science at Women’s College Hospital. He is a full Professor in the Department of Family and Community Medicine at the University of Toronto. He holds a Canada Research Chair in the Implementation of Evidence Based Practice. Noah’s research focuses on the use of data to drive evidence-based, patient-centred improvements in healthcare. He has conducted multiple pragmatic randomized trials, systematic reviews, and qualitative work on health services and quality improvement interventions. Most recently, he has consulted with Health Canada on understanding how to apply evidence for team-based primary care and with Ontario Health to understand effects of the most recent investments in primary care.